HelpCloud Tech Support Membership - Premium Annual Membership

HelpCloud Tech Support Membership - Premium Annual Membership

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Buy your HelpCloud Tech Support membership today. Annual membership with HelpCloud Tech Support includes a comprehensive support package that keeps your data and devices secure and safe while also providing unlimited 24/7 go-to support. You can call in or chat with us directly from your computer’s desktop and we will help you resolve your issue.

Our membership is month-to-month with no contractual obligation, you can cancel at any time. The membership cost is $299.70 per year (get two months free by purchasing the annual), beginning one calendar month after your initial setup. 

How it works: After purchase we will contact you by phone, connect and upload our partner software as well as our proprietary software. The initial setup includes a computer clean and a rundown of how our services work. We will contact you via phone during our normal business hours of Monday-Friday 9:00 am - 9:00 pm EST. 

The package for this membership includes:

  • As an annual member you receive priority support (bumped to top of queue)
  • 24/7 technical support via telephone or chat, ability to connect with and fix issues on most devices
  • Support for all devices: computer, laptop, mobile, tablets, printer, smart devices etc.
  • Regular data backup in the cloud
  • Antivirus and firewall software
  • Identity theft protection and restoration services
    • HelpCloud partners with EZShield®
    • Services include: Dark Web Monitoring, Credit Monitoring, Online Identity Vault, Fully-managed restoration services with 1-on-1 care in the event that you experience identity theft, End2End Defense® 32-step restoration process, 24/7 live support
  • We educate our customers with:
    • a YouTube channel (3-5 new videos per week)
    • weekly Tech Tip emails
    • blog with helpful articles
    • a search engine like HelpCloud Search
    • a learning, troubleshooting and inquiry center
  • Quarterly computer cleans for desktop and laptop devices