HelpCloud Tech Support Membership

HelpCloud Tech Support Membership

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Membership with HelpCloud Tech Support includes a comprehensive support package that keeps your data and devices secure and safe while also providing unlimited 24/7 go-to support. You can call in or chat with us directly from your computer’s desktop and we will help you resolve your issue.

Our membership is month-to-month with no contractual obligation, you can cancel at any time. First month of membership is FREE, then month-to-month payments of $29.97 begin. 

How it works: the $50 fee today is an initial setup fee. After purchase we will contact you by phone, connect and upload our partner software as well as our proprietary software. The initial setup includes a computer clean and a rundown of how our services work. 

The package for this membership includes:

  • 24/7 technical support via telephone or chat, ability to connect with and fix issues on most devices
  • Regular data backup in the cloud
  • Antivirus and firewall software
  • Identity theft protection and restoration services
    • HelpCloud partners with EZShield®
    • Services include: Dark Web Monitoring, Credit Monitoring, Online Identity Vault, Fully-managed restoration services with 1-on-1 care in the event that you experience identity theft, End2End Defense® 32-step restoration process, 24/7 live support
  • We educate our customers with:
    • a YouTube channel (3-5 new videos per week)
    • weekly Tech Tip emails
    • blog with helpful articles
    • a search engine like HelpCloud Search
    • a learning, troubleshooting and inquiry center
  • Quarterly computer cleans for desktop and laptop devices
  • Support for all devices: computer, laptop, mobile, tablets, printer, smart devices etc.